Frequently asked Questions
UK orders are posted via Royal Mail Tracked & Signed for. We aim to dispatch within 2-3 working days and expect orders to be delivered between 3-5 working days. If you haven’t received your order within 7 days, please get in touch.
International shipping will depend on the destination. Royal Mail aim to deliver to Europe in 3-5 working days and Worldwide 5-7 working days.
We will happily refund or exchange any Zorina Equestrian product should you wish to return it. Items must be returned in a new, unworn condition, with tags intact within 28 days.
In the event that you enter an incorrect shipping address, please contact us as soon as possible at [email protected], so that we can amend the shipping address before posting.
We offer international shipping. If your location is not listed, please get in touch to arrange shipping.
Pre-orderes will be dispatched within 3-4 weeks of order, as soon as the garments are ready to be shipped. We will contact you as soon as your order is on the way to you.